 |  | Q. | | When did the hotel open? | A. | | Jumeirah Emirates Towers opened in April 2000. |
Q. | | Where do I send questions and comments about this Internet site? | A. | | Please comment by submitting the 'Feedback' form. If you are experiencing technical difficulties, please email webmaster@jumeirah.com, include a brief explanation and provide any error messages received. We truly appreciate your feedback and will consider your ideas when enhancing our site with further content, features and functionality. |
Q. | | Where can I send comments regarding a past stay or dinner at Jumeirah Emirates Towers? | A. | | Please send comments by submitting the 'Feedback' form. Be sure to include the subject of enquiry and your postal address. |
Q. | | Who do I need to contact for any media requests? | A. | | Please contact the Jumeirah Public Relations department for any media requests directly. You may log on to the Press Centre for further details or send an email to the PR & Communications Department at pr@jumeirah.com. |
Q. | | How can I find information regarding other hotels of Jumeirah? | A. | | To view information regarding other hotels of Jumeirah, please visit www.jumeirah.com. |
Q. | | What is Sirius? | A. | | Inspired by the brightest star in the night's sky, Sirius is our dazzling new and improved Recognition and Rewards Programme from Jumeirah. Sirius is divided into three tiers- Blue, Silver and Gold - with Gold our most illustrious and coveted tier. While all tiers earn Sirius Points, which can be redeemed against a glittering world of new Awards, Silver and Gold members also receive an exclusive package of privileges. Log on to www.mysiriuscard.com for all the latest Sirius news, including details of Awards and Special Offers. |
Q. | | What is the hotel's policy about lost and found items? | A. | | Should any guests lose personal belongings whilst staying at Jumeirah Emirates Towers, if recovered, the item will be recorded as 'found'. We keep detailed records of all 'found' items, and will store these for a maximum of three months. After this period, in line with the directives of the General Department of Criminal Investigation in Dubai, all unclaimed items will be handed over to the nearest Police Station. These 'found' items will then be kept at the police warehouse for a further three months after which they will be auctioned, and any funds raised given to charity. Should hotel guests need to locate any item after the initial three month period expires, they are requested to contact the hotel who will assist in coordinating with the police station where the found items are handed over. The police will then advise the necessary procedures to locate any item. |
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Q. | | How many Suites/Rooms does the hotel have? | A. | | The hotel comprises of 400 rooms and suites. |
Q. | | At what time can I check in and at what time do I have to check out? | A. | | Guests are requested to check in from 3.00pm on the day of the arrival and check out by 12.00pm on the day of departure. |
Q. | | Can I check in early? Can I check out late? | A. | | Requests for early check in or late check out are honoured as space permits. If the hotel is full, we may be unable to grant your request. However, you are invited to store luggage and enjoy the amenities until your suite becomes available or you may continue to use all of the hotel's amenities until your departure time. |
Q. | | Do you have interconnecting rooms? | A. | | Yes, we do have interconnecting rooms. |
Q. | | Are safety deposit boxes available? | A. | | Yes, there are electronic Safety Deposit Boxes in all rooms. |
Q. | | Do rooms and Suites offer Internet access? | A. | | Jumeirah Emirates Towers features complimentary broadband Internet in all rooms and suites. |
Q. | | How many restaurants and bars does the hotel have? | A. | | Within the hotel and its adjoining Shopping Boulevard, there are over 15 different restaurants and bars. |
Q. | | Can I make an online restaurant reservation? | A. | | Please make a restaurant reservation request by sending an email to JETrestaurants@jumeirah.com. Be sure to include the name of the restaurant, your full name, telephone number, email and details of your request. You will receive a confirmation letting you know whether your reservation has been confirmed. |
Q. | | What business facilities does the hotel have? | A. | | Information about the hotel's business facilities is located on this Web site. We are happy to send you an information folder, but we encourage you to help minimize our impact on the environment by viewing our Meetings & Events section online. Virtually all the facts can be found on these pages. If you still prefer an information folder, you may order one by sending us an email to
JETsales@jumeirah.com. |
Q. | | Is Internet access available at the hotel? | A. | | All rooms and Suites are fully equipped for work, with dedicated workstations and complimentary broadband Internet connections. |
Q. | | What leisure facilities does the hotel have? | A. | | Information about the hotel's leisure facilities is located on this Web site. Please view our Lifestyle and Activities sections online. |
Q. | | Is clothing optional for sunbathing at the hotel? | A. | | Topless sunbathing is not permitted under the UAE law. In the event a guest chooses to participate in this activity, the Hotel's management will intervene immediately. |
Q. | | Is there a shuttle service available to the city? | A. | | We have a shuttle bus that goes to City Centre. Times are available at the Concierge desk. |
Q. | | Do you organise safaris and tours? | A. | | Desert safaris and tours can be arranged upon arrival through the hotel's concierge. |
Q. | | Are children welcome in the hotel? | A. | | Yes, children are more than welcome in the hotel. |
Q. | | Is a babysitting service available? | A. | | Yes there is and can be hired through our Guest Relation Officers or Concierge. |
Q. | | Do you have facilities for children? | A. | | We do not have facilities for Children, however a children's pool is available in our Health Club and we offer special Children's menus in our restaurants and amenities in our rooms. |
Q. | | Why is my credit card needed to make a reservation? | A. | | Your credit card details are required to make a reservation but will not be charged at the time of booking. Your credit card is only used as a form of guarantee. |
Q. | | Where can I find information about career opportunities within the hotel? | A. | | Information about the hotel's career opportunities is located on this Web site. Please view our Careers section online. |
Q. | | Where can I send my resume? | A. | | You may submit your resume online through our Careers section. |
Q. | | Where is the hotel located? | A. | | Jumeirah Emirates Towers is located on Sheikh Zayed Road, Dubai. |
Q. | | What is the hotels address? | A. | | The postal address of Jumeirah Emirates Towers is PO Box 72127, Dubai, United Arab Emirates. |
Q. | | Is the tap water safe for drinking? | A. | | No, it is advisable to only drink bottled mineral water. However, for cleaning the teeth the water can be used. |
Q. | | Does the hotel provide transport to and from the airport? | A. | | The hotel has its own limousine service. For further information, please view our airport transfers section. |
Q. | | Where can I get more information about the culture of Dubai? | A. | | Please view our section on About Dubai for further information. |
Q. | | What type of temperature can you experience in Dubai? | A. | | Dubai has a sub-tropical, arid climate. Sunny blue skies and warm temperatures can be expected most of the year. Winter starts from November through until March. The mean daily maximum is 24C (75F) in January, rising to 41C (106F) in July. |
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